Welcome to SriCrafto!

1. Introduction

Welcome to SriCrafto. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making any purchase.

2. Products & Services

SriCrafto offers handcrafted décor and home decoration items made from materials such as wood, metal, glass, ceramic, and other traditional crafts.

• All products are handmade, so slight variations in color, texture, or design may occur.

• These variations are not considered defects but part of the uniqueness of handcrafted products.

3. Pricing & Payments

• All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made through approved payment methods (UPI, cards, net banking, etc.).

4. Order Acceptance & Cancellation

• Orders are confirmed only after successful payment.

• SriCrafto reserves the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.

• Customers may request cancellation within 12–24 hours of placing the order.

5. Shipping & Delivery

• We aim to dispatch orders within 2–5 business days.

• Delivery timelines may vary based on location and courier services.

• Delays due to external factors (weather, logistics issues) are not under our control.

6. Return, Replacement & Refund Policy

• Returns are accepted only for damaged, defective, or incorrect items.

• Customers must raise a request within 48 hours of delivery with proof (photos/videos).

• Refunds or replacements will be processed after verification.

• No returns for:

  • Change of mind

  • Minor variations in handcrafted items

7. Intellectual Property

• All content on the website (images, designs, logos, text) belongs to SriCrafto.

• Unauthorized use, copying, or reproduction is strictly prohibited.

8. User Responsibilities

By using our website, you agree:

• Not to misuse the platform or engage in fraudulent activity.

• To provide accurate information while placing orders.

9. Limitation of Liability

SriCrafto shall not be held liable for:

• Any indirect or incidental damages arising from product use.

• Delays caused by third-party logistics providers.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use SriCrafto if you do not agree to take all of the terms and conditions stated on this page.

10. Privacy Policy

Your personal information is handled securely. We do not sell or share your data with third parties except for order fulfillment and legal requirements.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in your business location (e.g., Uttar Pradesh).

12. Contact Information

For any queries, contact us at:
📧 Email: support@sricrafto.com
📞 Phone: +91-8057485748

Cookies:

The website uses cookies to help personalize your online experience. By accessing SriCrafto, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Terms & Conditions